Shipping policy

At Gunna Findings, we want to make your shopping experience as easy and transparent as possible. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Orders are not processed or shipped on weekends or statutory holidays.

During busy periods, sales, or holidays, processing may take a little longer. We appreciate your patience and understanding.

Shipping Within Canada

We currently offer shipping within Canada.

Estimated delivery time after your order has been shipped is approximately 3–10 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Available shipping options and shipping costs will be displayed at checkout before you complete your purchase.

From time to time, we may offer promotional or free-shipping offers.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you provide an incorrect or incomplete address and your order is returned to us, additional shipping charges may apply to resend the package.

Delayed or Lost Packages

Once an order has been shipped, delivery is handled by the shipping carrier. Delivery delays may occur due to weather, carrier disruptions, holidays, high shipping volumes, or other circumstances beyond our control.

If your package appears to be significantly delayed or lost, please contact us and we will do our best to assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged packaging and product.

We will review the situation and work with you to determine an appropriate resolution.

Changes to Your Order

If you need to change your shipping address or order information, please contact us as soon as possible after placing your order.

We cannot guarantee that changes can be made once an order has been processed or shipped.

Contact Us

If you have questions about shipping or your order, please contact us through the contact information provided on our website.

Gunna Findings